Studio Hours & Location
Charlotte, NC 28277 Call Us to schedule a Consultation 704-293-8881 .Retail Hours:
Saturday: Appointment Only
FREQUENTLY ASKED QUESTIONS
Because of the nature of fabric and the size variations available every pillow is unique. We make every attempt to show the feature print scene on one side of each pillow if it can not be on both sides. Our available sizes take in to account the repeat of a print so you can only order pillow sizes that can display the print.
If you have special requests please send us a message or call us at 704-293-8881
All items are made to order. Because they are custom, they are not eligible to be returned, but we are happy to work with you to exchange!
We understand that sometimes things change, please reach out and let us help!
Send me an email at [email protected] if you have questions or concerns.
All our covers are made-to-order, and some can be customized further. Fill out the form on this page and let us know what you have in mind (i.e. a unique size, contrast piping in a specific color, a self-welt edge, or a different fabric on the back, etc.) and we’ll give you a quote. Once you’re ready to order, we’ll send you an invoice.
All our pillow covers are individually made-to-order and in most cases, unless otherwise noted, our lead time is 1-3 weeks. Some pillow covers are special order with longer lead times, which are noted in each product page. Once we have made your pillow(s) and have shipped your order, you will receive an email with the tracking information.
READY TO SHIP Products are products that are in stock and will ship the next business day. For orders placed on Friday or Saturday they will ship on Monday.
Delivery to a U.S. address takes approximately 2-5 business days.